Customer Testimonials
Efficient, courteous, professional service.
Karl was a great salesman! He made the whole process of returning my lease and getting me into another Alfa Romeo quick and easy. He explained everything and got me a great deal.
Rick and Nick are great. They are professional and hear me out respectfully. My problem is with the Alfa Romero brand itself. They are frauds. Bc of faulty calibers at just 14000 miles, I was inconvenienced and after a back and forth finally got someone to listen to me and give me a free diagnostic where it was proven the calibers were faulty which caused my brakes to go after 14k miles. I’m nwt replacing my backs at just 26000 and have a feeling the fronts will need another change at 30000 (2nd change) right before I trade it in. Under Lexus, ...
Always is a pleasure 🙏 very good customer service experience 👍 👏
Perfect
Friendly, professional, and service was quick.
Dealing with Rick at Browns what is an absolute wonderful experience, they couldn’t be more helpful
Matt in the service department has been very responsive, extremely courteous and extremely helpful from start to finish. The customer service rep who answers the service calls has been extremely pleasant. Thank you to all the people involved in fixing my car.
Great service. As usual. Very happy with Brown’s.
Great experience as always, Melany in particular was sweet and personable and did a wonderful job helping me out!
All good
Had an excellent service experience. On time , clean. The service person at the desk was friendly, efficient. Highly recommended Couldn’t ask for better!
Great service smooth and very fast got me in my car in 1 day. Best experiences ever! Karl is the best salesman.
Great service! Very friendly and professional.
I had a great experience at browns Alfa Romeo. Karl was wonderful from start to finish with helping with this entire process. He was very personable and made everything easy. Highly recommend buying your car from Karl at browns Alfa Romeo!
I had dropped my car to be serviced and Matt really helped me out on staying on top of things. Thanks so much for being so kind and helpful.
The experience was great!!!! The staff was fabulous and the Alfa Romeo specialist was so patient in explaining the entire car to me.. My Range Rover was stolen and needs a car asap..picked out a car and they had it ready for me that day!!!! Certainly one of the best experiences ever at a car dealership!! Love Alfa Romeo…👍👍👍
I pm appt for oil change and inspection. Drove out of dealership at 2:30. You be the judge. Otherwise service rep, Matt was good. And Trish was great.
sales and service departments have been nothing but a pleasure
My 2nd alfa. I have worked with dozens of dealers over the years. Every person I dealt with with at Browns way above par. I switched dealers from my previous alfa and won't look back. They have their act together. THANK YOU Karl and manager Joe for making a nice experience.
Excellent customer service....they run a smooth operation there at Browns service division.
I highly recommend Brown's Alfa Romeo. The staff is super friendly and professional. Alan was my salesman and he truly was great from start to finish. Most important I love my new Alfa Romeo stelvio. If you are in the market for a Alfa Romeo definitely use this dealership, you will not regret it.
We worked with Alan, he was respectful, helpful and never misled us with anything throughout the process. He gave us the best deal we could find and walked out with the car! Will be back in 3 years for a new lease !
Amazing customer service at Browns!! Thank you!
As always, the service team at Brown is top notch! Always friendly and professional and efficient!
Great experience!
Bought my dream car !! Alfa Romeo Stelvio I’m so in love! Thank you to John and Steve who helped make this happen! Super happy with my purchase and John & Steve are beyond helpful and were so patient during the process!
Bart, Alex, Rich and Joe were excellent. Paid attention to detail and ensured everything was perfect. Thank you!
Service was done on time and as always we are very satisfied with the repairs.
Excellent service delivered in a timely fashion.
A couple weeks ago the control arm on my giulia failed. I had the car towed over an hour to Browns Alfa Romeo because they’re one of the only dealerships I trust. When my car arrived my service advisor Kevin gave me a call and assured me everything would be taken care of. After the parts were ordered my car was brought back to life and I’m extremely happy with the result. Harri ALWAYS goes above and beyond in the service department and takes away many of the fears of owning an alfa Romeo. Everything from straightening my ...
Brown's Alfa Romeo has been very responsive keeping me updated on parts delivery and status on repairs of my vehicle.
The BEST car buying experience I have every had. Carl was great. He took the time to explain everything to me about the car. I did not feel rushed or pressured into anything. Steve in finance was great as well. He took the time to explain and go over the deal page by page. The car buying experience was quick and painless. I will be back once my lease is up to get another car from Brown's Automotive.
Very happy with my buying experience.
I was very impressed with their service department, especially Matt Messina, who kept me informed on the status of my repair and is a super nice guy to deal with.
Competent & courteous service! I highly recommend for all but simple repairs for my Fiat.
This is a trustworthy place for my car. Professional and kind people working here. Thanks!
My first Service on my Alfa since getting my new car and the process is very stream lined, staff courteous and friendly and my concerns were addressed and fixed on time.
Awesome service and very professional!
I just picked up my new Alfa Romeo Stelvio from Brown’s Alfa Romeo. All I can say it that is was a terrific experience. Carl, my salesperson was thorough, professional and a pleasure to deal with. Anyone looking for a new car should visit Carl. My finance manager was Sam. Sam is also a pleasure. I would highly recommend the team at Brown’s. Thank you all for a terrific experience. I love my Stelvio!
Always a pleasure when I bring my car in for service. They are quick, friendly and most importantly everything gets done correct the first time. Never an issue and never being sold services not needed or asked for. I actually have tried all 3 service centers for my Alpha Romeo and Browns blows the other 2 away.
Service is excellent at Patchogue Brown's dealer. Purchasing the car with a new salesman was difficult. My complaint is with the sales Department but not with the service.
Matthew Messina is the best service advisor. Kept me informed about what was happening I was out of there in Two hours Explained everything that was needed to be done
I had the best experience at Brown Alfa Romeo My salesperson Noah was friendly and knowledgeable. I feel his salesmanship is what got me to buy my Stevio I was contemplating between Mercedes and Alfa Romeo. Thank You Noah for listening to my needs in a car.
Kevin in service was an absolute professional. The check in process was swift and informative. Our car was finished exactly when he said it would be which made having our car serviced a non event as opposed to having it be inconvenient, I would highly recommend .
I am a new alfa owner so this is my first time using a dealer service center. From the begining, Kevin was amazing. He was honest and upfront about everything. Overall the whole experience was a breath of freash air. Thank you kevin for taking care of my car!
Excellent service. Kevin is very helpful with all of the details associated with the servicing of my Alfa. Recommended!
Excellent dealership, knowledgeable and fast and friendly. Delivered everything and no hassles.
Great service advisor and prompt service
A very professional experience from car intake all the way through the entire service process. The entire staff, including technicians were communicative and informative. Harri was particularly attentive to my needs ad shepherded the entire maintenance process and follow-up in a personal and professional manner. It was a pleasure to deal with him on this visit.
Excellent service