Customer Testimonials
Great customer service! Thank you
My family has been using Brown's for a number of years and there has never been a bad experience. From start to finish, the process of leasing my car was fantastic. Every single team member at Browns was great. Big thank you to Joe and Karl who helped me secure my third Alfa. I'll continue to be a repeat customer here - can't recommend this dealership enough.
Browns Alpha Romeo restored my faith in the car buying experience! My salesman, Karl, perfected the process! The staff was warm and welcoming! I have found a new home! Thank you!
I brought my car in for a powertrain control module repair. And I can say nothing but amazing things at this dealership. They took me in right away no waiting and serviced the car promptly. The service writer Brianna was so knowledgeable and a pleaure to deal with. I will be coming to this dealer with all my alfa needs!
We have had nothing but excellent service here at Browns. This is our 3rd purchase and our 2nd Alfa Romeo Stelvio. Peter and Joe’s professionalism and commitment to customer service is top notch. Don’t bother going anywhere else.
I was quickly losing air in one of my tires and stopped in without an appointment Matt was kind enough to squeeze me in without much of a wait. Thank you Matt
Mathew is a great service advisor always helping me to the best of his ability always ready and willing to help I don’t take my car anywhere else brown it’s where I trust to bring my vehicle
Great service as always!
Matt was the best! That’s all I have to say!
Great service
I have dealt with this dealership over the past 5 years in the service dept. I have always had a good experience with them from the service desk people to the mechanics themselves.
Friendly staff and technicians. Large clean waiting area.
Great service can ask any better Carl and joe the are fantastic people to deal with
From start to finish, the staff at Brown's was above and beyond my expectations. Matt at the front desk was phenomenal.....he went out of his way to explain the work needed and got me into a loaner vehicle making my experience with your dealership a seamless flow. The work provided was excellent and I was floored by the service provided. Noone looks forward to bringing their car in for service but with Matt and company the process was a stress- free experience. Thank you all again.
Great service….
Efficient, courteous, professional service.
Karl was a great salesman! He made the whole process of returning my lease and getting me into another Alfa Romeo quick and easy. He explained everything and got me a great deal.
Always is a pleasure 🙏 very good customer service experience 👍 👏
Great service
Perfect
Friendly, professional, and service was quick.
Dealing with Rick at Browns what is an absolute wonderful experience, they couldn’t be more helpful
Matt in the service department has been very responsive, extremely courteous and extremely helpful from start to finish. The customer service rep who answers the service calls has been extremely pleasant. Thank you to all the people involved in fixing my car.
Great service. As usual. Very happy with Brown’s.
Great experience as always, Melany in particular was sweet and personable and did a wonderful job helping me out!
All good
Had an excellent service experience. On time , clean. The service person at the desk was friendly, efficient. Highly recommended Couldn’t ask for better!
Great service smooth and very fast got me in my car in 1 day. Best experiences ever! Karl is the best salesman.
Great service! Very friendly and professional.
I had a great experience at browns Alfa Romeo. Karl was wonderful from start to finish with helping with this entire process. He was very personable and made everything easy. Highly recommend buying your car from Karl at browns Alfa Romeo!
I had dropped my car to be serviced and Matt really helped me out on staying on top of things. Thanks so much for being so kind and helpful.
The experience was great!!!! The staff was fabulous and the Alfa Romeo specialist was so patient in explaining the entire car to me.. My Range Rover was stolen and needs a car asap..picked out a car and they had it ready for me that day!!!! Certainly one of the best experiences ever at a car dealership!! Love Alfa Romeo…👍👍👍
I pm appt for oil change and inspection. Drove out of dealership at 2:30. You be the judge. Otherwise service rep, Matt was good. And Trish was great.
sales and service departments have been nothing but a pleasure
My 2nd alfa. I have worked with dozens of dealers over the years. Every person I dealt with with at Browns way above par. I switched dealers from my previous alfa and won't look back. They have their act together. THANK YOU Karl and manager Joe for making a nice experience.
Excellent customer service....they run a smooth operation there at Browns service division.
I highly recommend Brown's Alfa Romeo. The staff is super friendly and professional. Alan was my salesman and he truly was great from start to finish. Most important I love my new Alfa Romeo stelvio. If you are in the market for a Alfa Romeo definitely use this dealership, you will not regret it.
We worked with Alan, he was respectful, helpful and never misled us with anything throughout the process. He gave us the best deal we could find and walked out with the car! Will be back in 3 years for a new lease !
Amazing customer service at Browns!! Thank you!
As always, the service team at Brown is top notch! Always friendly and professional and efficient!
Great experience!
Service was excellent, Nick was efficient and friendly
Bought my dream car !! Alfa Romeo Stelvio I’m so in love! Thank you to John and Steve who helped make this happen! Super happy with my purchase and John & Steve are beyond helpful and were so patient during the process!
Bart, Alex, Rich and Joe were excellent. Paid attention to detail and ensured everything was perfect. Thank you!
Service was done on time and as always we are very satisfied with the repairs.
Excellent service delivered in a timely fashion.
A couple weeks ago the control arm on my giulia failed. I had the car towed over an hour to Browns Alfa Romeo because they’re one of the only dealerships I trust. When my car arrived my service advisor Kevin gave me a call and assured me everything would be taken care of. After the parts were ordered my car was brought back to life and I’m extremely happy with the result. Harri ALWAYS goes above and beyond in the service department and takes away many of the fears of owning an alfa Romeo. Everything from straightening my ...
Brown's Alfa Romeo has been very responsive keeping me updated on parts delivery and status on repairs of my vehicle.
The BEST car buying experience I have every had. Carl was great. He took the time to explain everything to me about the car. I did not feel rushed or pressured into anything. Steve in finance was great as well. He took the time to explain and go over the deal page by page. The car buying experience was quick and painless. I will be back once my lease is up to get another car from Brown's Automotive.
Very happy with my buying experience.
I was very impressed with their service department, especially Matt Messina, who kept me informed on the status of my repair and is a super nice guy to deal with.
Competent & courteous service! I highly recommend for all but simple repairs for my Fiat.