sales and service departments have been nothing but a pleasure
My 2nd alfa. I have worked with dozens of dealers over the years. Every person I dealt with with at Browns way above par. I switched dealers from my previous alfa and won't look back. They have their act together. THANK YOU Karl and manager Joe for making a nice experience.
Excellent customer service....they run a smooth operation there at Browns service division.
I highly recommend Brown's Alfa Romeo. The staff is super friendly and professional. Alan was my salesman and he truly was great from start to finish. Most important I love my new Alfa Romeo stelvio. If you are in the market for a Alfa Romeo definitely use this dealership, you will not regret it.
We worked with Alan, he was respectful, helpful and never misled us with anything throughout the process. He gave us the best deal we could find and walked out with the car! Will be back in 3 years for a new lease !
Amazing customer service at Browns!! Thank you!
As always, the service team at Brown is top notch! Always friendly and professional and efficient!
Bought my dream car !! Alfa Romeo Stelvio I’m so in love! Thank you to John and Steve who helped make this happen! Super happy with my purchase and John & Steve are beyond helpful and were so patient during the process!
Bart, Alex, Rich and Joe were excellent. Paid attention to detail and ensured everything was perfect. Thank you!
Service was done on time and as always we are very satisfied with the repairs.
Excellent service delivered in a timely fashion.
A couple weeks ago the control arm on my giulia failed. I had the car towed over an hour to Browns Alfa Romeo because they’re one of the only dealerships I trust. When my car arrived my service advisor Kevin gave me a call and assured me everything would be taken care of. After the parts were ordered my car was brought back to life and I’m extremely happy with the result. Harri ALWAYS goes above and beyond in the service department and takes away many of the fears of owning an alfa Romeo. Everything from straightening my ...
Brown's Alfa Romeo has been very responsive keeping me updated on parts delivery and status on repairs of my vehicle.
The BEST car buying experience I have every had. Carl was great. He took the time to explain everything to me about the car. I did not feel rushed or pressured into anything. Steve in finance was great as well. He took the time to explain and go over the deal page by page. The car buying experience was quick and painless. I will be back once my lease is up to get another car from Brown's Automotive.
Very happy with my buying experience.
I was very impressed with their service department, especially Matt Messina, who kept me informed on the status of my repair and is a super nice guy to deal with.
Competent & courteous service! I highly recommend for all but simple repairs for my Fiat.
This is a trustworthy place for my car. Professional and kind people working here. Thanks!
My first Service on my Alfa since getting my new car and the process is very stream lined, staff courteous and friendly and my concerns were addressed and fixed on time.
Awesome service and very professional!
I just picked up my new Alfa Romeo Stelvio from Brown’s Alfa Romeo. All I can say it that is was a terrific experience. Carl, my salesperson was thorough, professional and a pleasure to deal with. Anyone looking for a new car should visit Carl. My finance manager was Sam. Sam is also a pleasure. I would highly recommend the team at Brown’s. Thank you all for a terrific experience. I love my Stelvio!
Always a pleasure when I bring my car in for service. They are quick, friendly and most importantly everything gets done correct the first time. Never an issue and never being sold services not needed or asked for. I actually have tried all 3 service centers for my Alpha Romeo and Browns blows the other 2 away.
Service is excellent at Patchogue Brown's dealer. Purchasing the car with a new salesman was difficult. My complaint is with the sales Department but not with the service.
Matthew Messina is the best service advisor. Kept me informed about what was happening I was out of there in Two hours Explained everything that was needed to be done
I had the best experience at Brown Alfa Romeo My salesperson Noah was friendly and knowledgeable. I feel his salesmanship is what got me to buy my Stevio I was contemplating between Mercedes and Alfa Romeo. Thank You Noah for listening to my needs in a car.
Kevin in service was an absolute professional. The check in process was swift and informative. Our car was finished exactly when he said it would be which made having our car serviced a non event as opposed to having it be inconvenient, I would highly recommend .
I am a new alfa owner so this is my first time using a dealer service center. From the begining, Kevin was amazing. He was honest and upfront about everything. Overall the whole experience was a breath of freash air. Thank you kevin for taking care of my car!
Excellent service. Kevin is very helpful with all of the details associated with the servicing of my Alfa. Recommended!
Excellent dealership, knowledgeable and fast and friendly. Delivered everything and no hassles.
Great service advisor and prompt service
A very professional experience from car intake all the way through the entire service process. The entire staff, including technicians were communicative and informative. Harri was particularly attentive to my needs ad shepherded the entire maintenance process and follow-up in a personal and professional manner. It was a pleasure to deal with him on this visit.
My experience was excellent .
Hi. I have had other issues with the service department but today Matt did a great job. He helped me and was patient in explaining details about my car. Matt 👍
Dropped my car off to have a few things done. Was not super pleased when we first picked the car up but our service rep Roc took care of it right away. He was professional and courteous and understood our concerns. When we got the car back we were pleased with the outcome. I have confidence that the service in the future will be a positive one. Thanks again Roc for taking care of our situation.
Noah is helpful
Great service and answered any questions that I had. Made the whole process feel easy and made me comfortable leaving my car with them!
My experience at Alfa Romeo was wonderful. Joe Simmons is a very nice and knowledgeable dealer who was able to get me the right price. Everyone who works at Brown’s was very kind and not super pushy like other dealerships. I would definitely recommend Brown’s to anyone!
Professional and very accomodating. I have never had a more positive buying experience. Karl my sales specialist bent backeards to make my family happy and Vince in finance was super helpful and accomodating. Joe the sales manager made the numbers work. A true team - thank you. Kevin Ryan
I love my car, I love its performance I love its beautiful Italian design. I'd like to take care of it so I bring it to the dealership direct. I've been working with a service advisor Nick who has been taking care of me in a professional way not seen often by anybody these days . So hats off to Brown's alpha. Thank you for bringing normality back to planet Earth.
My experience at my Browns Alfa Romeo was exceptional! I did not feel any of the pressures you normally feel at other dealerships. The Sales Team was highly professional, knowledgeable and truly listened to what I was looking for. The finance department was equally easy to work with. The entire buying experience was seamless. I highly recommend them and know I will be returning for my next6 vehicle purchase!
In the last year, we have leased 3 cars from the Brown's group - 2 Alfa Romeos and 1 Jeep. There is a reason for this: the folks at Brown's work with you to get the best price and beat the competition while doing so professionally. I recently entered in to a lease for 2021 Giulia, and the Brown's team made the process a breeze. I'm an aggressive shopper, so I try to get the best price; Brown's worked with me and kept beating the competition (and did so without frustration). Being from Nassau County, all of the negotiating ...
Awesome experience at this dealership! Great sales representatives and very professional service. They got me into the right vehicle.
After the stress of recent accident, totaling my car, the last thing I wanted to do was deal with the stress of buying a new car. Let me tell you, Brown’s Alfa Romeo made it such a pain free smooth process from start to finish! Such great customer service and clear communication while walking with me step by step to find the perfect car. I would recommend these guys to anyone. I will be back. Thank you! Thank you!
Such a great experience! An easy process and so helpful!
My experience at Brown's could not have been better! I was warmly greeted by the friendly sales team the second I walked through the door and was made to feel comfortable and at home. My sales person was incredibly kind and courteous and did not pressure me into any one vehicle but helped me find the right vehicle for me. The finance team really helped me throughout the process and got me a lower rate than I thought were possible. All in all I could not recommend Brown's Auto highly enough and will be returning for years to ...
Fantastic experience leasing a new vehicle at Brown’s Alfa Romeo in Patchogue. The manager, Joe Giunta, couldn’t have been more helpful. Highly recommend Brown’s!
Very good experience dealing with Noah and Roc! Everyone treated me like family! Great service compared to Gold Coast Alfa
Great experience buying from here! My husband got me a new Alfa and it was such an easy process. They really make you feel like part of their family!
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