Customer Testimonials

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Google Jun 7, 2023

Efficient, courteous, professional service.

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Google Jun 4, 2023

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Google May 20, 2023

Karl was a great salesman! He made the whole process of returning my lease and getting me into another Alfa Romeo quick and easy. He explained everything and got me a great deal.

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Google May 13, 2023

Rick and Nick are great. They are professional and hear me out respectfully. My problem is with the Alfa Romero brand itself. They are frauds. Bc of faulty calibers at just 14000 miles, I was inconvenienced and after a back and forth finally got someone to listen to me and give me a free diagnostic where it was proven the calibers were faulty which caused my brakes to go after 14k miles. I’m nwt replacing my backs at just 26000 and have a feeling the fronts will need another change at 30000 (2nd change) right before I trade it in. Under Lexus, ...

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Google May 9, 2023

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Google Apr 29, 2023

Always is a pleasure 🙏 very good customer service experience 👍 👏

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Google Apr 28, 2023

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Google Apr 20, 2023

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Google Apr 17, 2023

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Google Apr 8, 2023

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Google Apr 1, 2023

Perfect

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Google Apr 1, 2023

Friendly, professional, and service was quick.

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Google Mar 20, 2023

Dealing with Rick at Browns what is an absolute wonderful experience, they couldn’t be more helpful

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Google Mar 13, 2023

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Google Mar 11, 2023

Matt in the service department has been very responsive, extremely courteous and extremely helpful from start to finish. The customer service rep who answers the service calls has been extremely pleasant. Thank you to all the people involved in fixing my car.

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Google Mar 4, 2023

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Google Mar 2, 2023

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Google Feb 28, 2023

Great service. As usual. Very happy with Brown’s.

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Google Feb 18, 2023

Great experience as always, Melany in particular was sweet and personable and did a wonderful job helping me out!

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Google Feb 3, 2023

All good

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Google Jan 29, 2023

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Google Jan 26, 2023

Had an excellent service experience. On time , clean. The service person at the desk was friendly, efficient. Highly recommended Couldn’t ask for better!

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Google Jan 23, 2023

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Google Jan 19, 2023

Great service smooth and very fast got me in my car in 1 day. Best experiences ever! Karl is the best salesman.

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Google Jan 12, 2023

Great service! Very friendly and professional.

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Google Jan 7, 2023

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Google Dec 1, 2022

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Google Nov 24, 2022

I had a great experience at browns Alfa Romeo. Karl was wonderful from start to finish with helping with this entire process. He was very personable and made everything easy. Highly recommend buying your car from Karl at browns Alfa Romeo!

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Google Nov 23, 2022

I had dropped my car to be serviced and Matt really helped me out on staying on top of things. Thanks so much for being so kind and helpful.

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Google Nov 14, 2022

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Google Nov 12, 2022

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Google Nov 10, 2022

The experience was great!!!! The staff was fabulous and the Alfa Romeo specialist was so patient in explaining the entire car to me.. My Range Rover was stolen and needs a car asap..picked out a car and they had it ready for me that day!!!! Certainly one of the best experiences ever at a car dealership!! Love Alfa Romeo…👍👍👍

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Google Oct 24, 2022

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Google Oct 24, 2022

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Google Oct 15, 2022

I pm appt for oil change and inspection. Drove out of dealership at 2:30. You be the judge. Otherwise service rep, Matt was good. And Trish was great.

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Google Sep 24, 2022

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Google Sep 24, 2022

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Google Sep 20, 2022

sales and service departments have been nothing but a pleasure

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Google Sep 17, 2022

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Google Sep 7, 2022

My 2nd alfa. I have worked with dozens of dealers over the years. Every person I dealt with with at Browns way above par. I switched dealers from my previous alfa and won't look back. They have their act together. THANK YOU Karl and manager Joe for making a nice experience.

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Google Sep 4, 2022

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Google Aug 30, 2022

Excellent customer service....they run a smooth operation there at Browns service division.

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Google Aug 23, 2022

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Google Aug 19, 2022

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Google Aug 19, 2022

I highly recommend Brown's Alfa Romeo. The staff is super friendly and professional. Alan was my salesman and he truly was great from start to finish. Most important I love my new Alfa Romeo stelvio. If you are in the market for a Alfa Romeo definitely use this dealership, you will not regret it.

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Google Aug 17, 2022

We worked with Alan, he was respectful, helpful and never misled us with anything throughout the process. He gave us the best deal we could find and walked out with the car! Will be back in 3 years for a new lease !

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Google Aug 13, 2022

Amazing customer service at Browns!! Thank you!

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Google Aug 11, 2022

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Google Aug 4, 2022

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Google Jul 23, 2022

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Google Jul 20, 2022

As always, the service team at Brown is top notch! Always friendly and professional and efficient!

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Google Jul 12, 2022

Great experience!

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Google Jul 8, 2022

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Google Jun 25, 2022

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Google Jun 23, 2022

Bought my dream car !! Alfa Romeo Stelvio I’m so in love! Thank you to John and Steve who helped make this happen! Super happy with my purchase and John & Steve are beyond helpful and were so patient during the process!

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Google Jun 15, 2022

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Google May 29, 2022

Bart, Alex, Rich and Joe were excellent. Paid attention to detail and ensured everything was perfect. Thank you!

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Google May 24, 2022

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Google May 12, 2022

Service was done on time and as always we are very satisfied with the repairs.

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Google May 6, 2022

Excellent service delivered in a timely fashion.

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Google May 2, 2022

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Google Apr 30, 2022

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Google Apr 5, 2022

A couple weeks ago the control arm on my giulia failed. I had the car towed over an hour to Browns Alfa Romeo because they’re one of the only dealerships I trust. When my car arrived my service advisor Kevin gave me a call and assured me everything would be taken care of. After the parts were ordered my car was brought back to life and I’m extremely happy with the result. Harri ALWAYS goes above and beyond in the service department and takes away many of the fears of owning an alfa Romeo. Everything from straightening my ...

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Google Mar 27, 2022

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Google Mar 26, 2022

Brown's Alfa Romeo has been very responsive keeping me updated on parts delivery and status on repairs of my vehicle.

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Google Mar 23, 2022

The BEST car buying experience I have every had. Carl was great. He took the time to explain everything to me about the car. I did not feel rushed or pressured into anything. Steve in finance was great as well. He took the time to explain and go over the deal page by page. The car buying experience was quick and painless. I will be back once my lease is up to get another car from Brown's Automotive.

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Google Mar 22, 2022

Very happy with my buying experience.

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Google Mar 18, 2022

I was very impressed with their service department, especially Matt Messina, who kept me informed on the status of my repair and is a super nice guy to deal with.

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Google Mar 15, 2022

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Google Mar 4, 2022

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Google Mar 2, 2022

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Google Mar 1, 2022

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Google Mar 1, 2022

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Google Feb 23, 2022

Competent & courteous service! I highly recommend for all but simple repairs for my Fiat.

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Google Feb 22, 2022

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Google Feb 16, 2022

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Google Feb 4, 2022

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Google Feb 1, 2022

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Google Jan 21, 2022

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Google Jan 20, 2022

This is a trustworthy place for my car. Professional and kind people working here. Thanks!

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Google Jan 19, 2022

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Google Jan 18, 2022

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Google Jan 7, 2022

My first Service on my Alfa since getting my new car and the process is very stream lined, staff courteous and friendly and my concerns were addressed and fixed on time.

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Google Jan 5, 2022

Awesome service and very professional!

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Google Dec 24, 2021

I just picked up my new Alfa Romeo Stelvio from Brown’s Alfa Romeo. All I can say it that is was a terrific experience. Carl, my salesperson was thorough, professional and a pleasure to deal with. Anyone looking for a new car should visit Carl. My finance manager was Sam. Sam is also a pleasure. I would highly recommend the team at Brown’s. Thank you all for a terrific experience. I love my Stelvio!

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Google Dec 23, 2021

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Google Dec 19, 2021

Always a pleasure when I bring my car in for service. They are quick, friendly and most importantly everything gets done correct the first time. Never an issue and never being sold services not needed or asked for. I actually have tried all 3 service centers for my Alpha Romeo and Browns blows the other 2 away.

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Google Dec 12, 2021

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Google Nov 29, 2021

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Google Nov 20, 2021

Service is excellent at Patchogue Brown's dealer. Purchasing the car with a new salesman was difficult. My complaint is with the sales Department but not with the service.

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Google Nov 13, 2021

Matthew Messina is the best service advisor. Kept me informed about what was happening I was out of there in Two hours Explained everything that was needed to be done

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Google Nov 9, 2021

I had the best experience at Brown Alfa Romeo My salesperson Noah was friendly and knowledgeable. I feel his salesmanship is what got me to buy my Stevio I was contemplating between Mercedes and Alfa Romeo. Thank You Noah for listening to my needs in a car.

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Google Nov 2, 2021

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Google Oct 26, 2021

Kevin in service was an absolute professional. The check in process was swift and informative. Our car was finished exactly when he said it would be which made having our car serviced a non event as opposed to having it be inconvenient, I would highly recommend .

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Google Oct 14, 2021

I am a new alfa owner so this is my first time using a dealer service center. From the begining, Kevin was amazing. He was honest and upfront about everything. Overall the whole experience was a breath of freash air. Thank you kevin for taking care of my car!

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Google Oct 1, 2021

Excellent service. Kevin is very helpful with all of the details associated with the servicing of my Alfa. Recommended!

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Google Sep 16, 2021

Excellent dealership, knowledgeable and fast and friendly. Delivered everything and no hassles.

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Google Sep 4, 2021

Great service advisor and prompt service

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Google Sep 1, 2021

A very professional experience from car intake all the way through the entire service process. The entire staff, including technicians were communicative and informative. Harri was particularly attentive to my needs ad shepherded the entire maintenance process and follow-up in a personal and professional manner. It was a pleasure to deal with him on this visit.

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Google Aug 29, 2021

Excellent service


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